Terms of service

Last updated: November 2025

These Terms of Service govern your use of our website and the purchase of products from us. By using our website, you agree to be bound by these terms.

1. General

This website is operated by Xinom Marketing. All users agree to the terms, conditions, and policies stated here.

2. Products

• We aim to display our products as accurately as possible.
  
  
• Colours, textures, and stone variations may differ slightly due to natural materials and screen settings.
  
  
• Prices are subject to change without notice.
  
  

3. Orders

• When you place an order, you agree that all details provided are accurate.
  
  
• We reserve the right to refuse or cancel orders due to stock unavailability, suspected fraud, or incorrect pricing.
  
  

4. Payment

Payments are processed securely through approved South African and international gateways. We do not store your full payment details.

5. Shipping

• Delivery times vary depending on your location.
  
  
• Once shipped, delays caused by couriers or customs are outside our control.
  
  

6. Returns & Refunds

Our separate Return & Refund Policy forms part of these terms.

7. Intellectual Property

All images, designs, text, and branding belong to The Max Organisation cc trading as U:g’ett Jewellery and may not be copied or used without written permission.

8. Limitation of Liability

We are not liable for:

• Incorrect use or misuse of products
  
  
• Losses resulting from site downtime
  
  
• Errors beyond our control (courier delays, payment failures, etc.)
  
  

9. Governing Law

These terms are governed by the laws of the Republic of South Africa.

10. Contact

For questions about these terms, please contact:

Email: mervyn@malamed.com